Last updated: November 2025
At Free Market Defender, our goal is to ensure that every purchase you make supports your learning, inspiration, and defense of freedom. If something isn’t right with your order, we’ll do our best to make it right.
1. Physical Products (Books, Merchandise, Educational Materials)
We accept returns or exchanges for eligible items within 30 days of delivery.
To qualify for a return:
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The item must be unused, in its original condition, and in the original packaging.
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You’ll need to provide proof of purchase (order confirmation or receipt).
If approved, your refund will be processed to your original payment method.
Please note that shipping costs are non-refundable.
Non-returnable items include:
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Gift cards
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Discounted or final sale items
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Items damaged after delivery
2. Digital Products (Guides, eBooks, Downloads)
Due to the nature of digital goods, all sales of downloadable or digital materials are final.
If you experience an issue accessing your file, please contact us — we’ll make sure you get what you paid for.
3. Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please notify us within 7 days of delivery.
We’ll happily replace the item or issue a refund.
Email us at info@freemarketdefender.com with:
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Your name and order number
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A short description of the issue
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A photo (if applicable)
4. Processing Time
Once we receive your return or request, we’ll inspect it and notify you of approval.
Refunds are typically processed within 5–10 business days after approval, depending on your payment provider.
5. Shipping Returns
To return an item, please email us first for instructions and a return address.
Buyers are responsible for return shipping unless the product was defective or sent in error.
6. Exchanges
Need a replacement instead of a refund? Just let us know — if the item is in stock, we’ll be glad to exchange it.
7. Contact Us
If you have any questions or concerns about this policy or your order, contact our team at:
info@freemarketdefender.com
We’re here to help ensure your experience reflects our values — transparency, integrity, and the belief that good ideas should spread freely.
